Jobs / Recruitment
CenCom Selection ProcessAfter applying for the Communication Specialist position, the applicant will be contacted by Human Resources to complete the following tests: Call Center Customer Service Scenarios (70% minimum score), Typing (30 wpm) and Spelling (70% minimum score.)
Once these initial tests are successfully completed, CenCom will contact the applicant for the Entry Level 911 Applicant Test. The test takes approximately 2 ½ hours to complete and is administered onsite only. This test, through International Personnel Management Association is an entry level test where no prior training or experience in the telecommunications/public safety field is assumed of applicants taking the test. Applicants must score a 75% or higher score to continue in the process.