Each year, public safety organizations nationwide have recognized the critical role played by public safety telecommunicators, the thousands of men and women, who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world's citizens.
The Central Dakota Communications Center (CenCom) is celebrating the second full week of April (April 13-19) as National Public Safety Telecommunications Week. This week honors the thousands of men and women who provide the critical link between those in need of help and the help they need.
The CenCom Board, the City of Bismarck, City of Mandan, and Burleigh County have recognized National Public Safety Telecommunications Week in honor of the dedication of CenCom staff.
"Often unnoticed when an emergency arises, the professionals who answer the call, providing life-saving instructions and dispatch and support services to field responders, are the real unsung heroes. They work tirelessly behind the scenes to help keep our communities safe. This week is dedicated to them," said Communications Director Mike Dannenfelzer.
CenCom Facts
- Partnership between the City of Bismarck, City of Mandan, and Burleigh County
- Authorized Staff: 24 Communications Specialists, 4 Supervisors, 1 Administrative Assistant, 1 Assistant Communications Director, 1 Communications Director
- 12 Workstations
- 2024 Statistics
- 36,691 911 Calls
- 166,401 Total Calls
- 195,555 CAD Events
- 84,409 Calls for Service
- Emergency and non-emergency dispatch services for Law Enforcement, Fire, Emergency Medical and other public services throughout Mandan, Bismarck and Burleigh County. For more information, visit CenCom's webpage.